Socio-psychological conditions of satisfaction with textual online communication


  • O. O. Kryshovska Institute for Social and Political Psychology of National Academy of Educational Sciences
Keywords: Computer-mediated communication, dialogue, mutual understanding, social networks, media-activity

Abstract

This article presents the results of the study of socio-psychological conditions of mutual understanding in textual personal online communication in social networks. The connection with certain theories of computer-mediated communication which consider the possibility of establishing a qualitative social contact using online communication is mentioned. The study was conducted in two stages: the exploratory research, in which the leading conditions of mutual understanding between the interlocutors in online communication were determined, and the experimental research, in which the connection between these conditions was established with the understanding and satisfaction of the process and the result of the conversation. The methods of factor analysis and hierarchical cluster analyses were used. The types of users of social networks are highlighted and their psychological characteristics are described. The article contains a description of diagnostic tools, the process of experiment and experimental tasks, a description of the samples of participants, the main results of two stages of research and the prospects for further research in the field of computer-mediated communication.

References

Carlson, J. R., & Zmud, R. W. (1999). Channel expan¬sion theory and the experiential nature of media richness perceptions. Academy of Management Journal, 42, 153–170.
Culnan, M. J., & Markus, M. L. (1987). Information technologies. In F. M. Jablin, L. L. Putnam, K. H. Roberts, & L. W. Porter (Eds.), Handbook of organizational communication: An interdisciplinary perspective (pp. 420–443). Newbury Park, CA: Sage.
Keep, M., Campbell, S. (2012). Comparing Online and Offline Self-Disclosure: A Systematic Review. Cyberpsychology, Behavior, and Social Networking, 20, 71–140.
Walther, J. B. (2011). Theories of computer-mediated communication and interpersonal relations. The handbook of interpersonal communication. 4, 443–479.
Ziegler, N. (2013). Synchronous computer-mediated communication and interaction: a research synthesis and meta-analysis. PhD dissertation. Ziegler Nicole – Washington, DC.
Bary`shpolecz`, O.T. Najd`onova, L.A., Abanina (My`ronenko), G.V., Golubyeva, O.Ye, Rizun, V.V. (2009). Mediaculture of the personality: socio-psychological approach: Textbook [Mediakul`tura osoby`stosti: social`no-psy`xologichny`j pidxid: Navchal`ny`j posibny`k], Kyiv.: Milenium. (ukr).
Voznesens'ka, O.L. (2011). II International scientific and practical conference "The genesis of life of the individual". Media-activity as a factor of development of personality of a modern student. [II Mizhnarodna naukovo-praktychna konferentsiya «Heneza buttya osobystosti» Media-aktyvnist' yak faktor stanovlennya osobystosti suchasnoho studenta] (ukr).
Zolotukhyn, S. A. (2014). Retrospective views on the possibility of implementing interactions in cyberspace [Retrospektyva vzhlyadov na vozmozhnost' osushchestvlenyya ynteraktsyy v kyberprostranstve]. Sybyrskyy pedahohycheskyy zhurnal [Siberian pedagogical journal], 6, 17–21 (rus).
Kornev, K. (2007). Features of Internet communication and types of Internet users in the youth student environment [Osobennosti Internet-kommunikatsii i tipyi Internet-polzovateley v molodezhnoy studencheskoy srede]. Lichnost i mezhlichnostnoe vzaimodeystvie v seti Internet [Personality and interpersonal interaction in the Internet], SPb, , p. 76-85 (rus).
Kryshovs'ka O.O. (2017). Conceptual model of mutual understanding in textual dialogical communication on the Internet Kontseptual'na model' vzayemorozuminnya u pys'movomu dialohichnomu spilkuvanni v interneti [Aktual'ni pytannya teoriyi ta praktyky psykholoho-pedahohichnoyi pidhotovky maybutnikh fakhivtsiv : tezy dopovidey V Vseukrayins'koyi naukovo-praktychnoyi konferentsiyi (Khmel'nyts'kyy, 30-31 bereznya 2017) [Topical issues of the theory and practice of psychological and pedagogical training of future specialists: abstracts of the V All-Ukrainian Scientific and Practical Conference (Khmelnitsky, March 30-31, 2017)], 25-26 (ukr).
Kryshovs'ka, O.O. (2017). Features of mutual understanding in online communication in Internet users' opinion. [Osoblyvosti vzayemorozuminnya v onlayn-spilkuvanni ochyma korystuvachiv Internetu]. Problemy suchasnoyi psykholohiyi: zbirnyk naukovykh prats' Kamianets'-Podil's'koho natsional'noho universytetu imeni Ivana Ohiyenka, Instytutu psykholohiyi imeni H.S.Kostyuka NAPN Ukrayiny [Problems of modern psychology: a collection of scientific works of the Ivan Ogienko National University of Kamianets-Podilsky, H.S.Kostiuk Institute of Psychology of the National Academy of Sciences of Ukraine], 37, 171-180 (ukr).

Abstract views: 72
PDF Downloads: 58
Published
2017-06-21
How to Cite
Kryshovska, O. (2017). Socio-psychological conditions of satisfaction with textual online communication. Fundamental and Applied Researches in Practice of Leading Scientific Schools, 21(3), 143-146. Retrieved from https://farplss.org/index.php/journal/article/view/194